Privacy Policy

Who we are

NW Granite Creations LLC (“we,” “us,” or “our”) is a licensed Washington State countertop fabrication and installation company serving Snohomish County and King County. You can reach us at nwgranitecreations@gmail.com or 425-971-9648.

Information we collect

When you submit our quote request or contact form, we collect the information you provide: your name, phone number, email address, project address, project type, preferred material, and a description of your project. We do not ask for payment information through this website.

We also collect basic technical information automatically, such as your IP address, browser type, and pages visited, for security and to understand how visitors use the site.

How we use your information

• To respond to your quote request or inquiry.
• To schedule consultations, measurements, and installation.
• To send you project-related communications.
• To keep records required for our business and warranty obligations.

We do not sell, rent, or trade your personal information. We do not use your information for advertising or send marketing emails.

How information is shared

Quote submissions are delivered to our company inbox at nwgranitecreations@gmail.com. We use trusted service providers to host the website, store submissions, and deliver email. These providers process information only on our behalf.

We may disclose information if required by law or to protect our rights, customers, or the public.

Data retention

We retain quote requests and project records for as long as needed to provide our services, honor warranties, and meet legal or accounting requirements. You may request that we delete your information at any time by emailing us.

Your choices

You can request access to, correction of, or deletion of the information you submitted by contacting us at nwgranitecreations@gmail.com.

Security

Our website is served over HTTPS, and submissions are stored in a secured database. No method of transmission or storage is 100% secure, but we take reasonable steps to protect the information you provide.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.